Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Depend on the shipping options available or the one you selected.
But most orders take 7-21 days for your orders to arrive. 21days been the maximum.
Whenever you made an order an account will be automatically created for you.
Or you can just click on the my account tab in the top right corner to create your account.
if you want to change your shipping address after making an order. please do it 24hrs.
if 24hrs have passed. Contact us about the order.
All Orders come with tracking number. After your order has been processed and shipped. We will send you a tracking number and a page to track your order.
We do not have access to your credit card. We use Stripe to process all our payments. Thus Stripe is a very reputable payment processor.
You can be rest assured your payment details is secured with us.
Yes, We ship worldwide including your country.
If you need to swap an item
Returns and Exchanges
In summary, You can return any product you bought from us even 30 days in some cases after you received the product.
If we sent you the wrong package which never or rarely happens. simply contact and we’ll send you your real order. Plus you can keep what we’ve previously send to you if you wish.
Due to some cirscumstances in transportation. If your order arrived damaged. Simply contact us and we’ll send you a replacement.
If you are to return any your order , contact us and we’ll send you the location nearest to you at which you can send the product. Or you can keep it and still get a refund in some cases.
You can email us at email@example.com
Or use the contact page on our website.
Yes if you want an item that has been sold out. contact us about it and you’d be the first to know when it is back in stock.
If you have any more questions, concerns, querries that has not been mentioned here. Please contact us firstname.lastname@example.org OR
Use the contact form on our website and we will get back to you immediately